pp99 Privacy Policy

This policy explains how your personal information is collected, used, and protected on the pp99 platform.

Last updated: 30 October 2026

Introduction

pp99 takes your personal information seriously and is committed to protecting it. This Privacy Policy ("Policy") describes how personal information of players ("you") who use the website https://pp99.surf and its related services ("Services") is collected, stored, processed, and protected.

By reading this policy and continuing to use pp99's Services, you are considered to have agreed to the terms set out in this policy. If you do not agree, please do not use the Services.

Types of Information Collected

pp99 collects only the information necessary to provide the Services. The information collected can be categorised as follows—

2.1 Information You Provide Directly

Name, date of birth, and contact details provided when registering an account
Username and password used to log in to your account
Payment information required to process deposits and withdrawals (KBZPay phone number, Wave Money account, AYA Pay account, CB Pay account)
Messages and contact details sent when you contact us

2.2 Information Collected Automatically

IP address, browser type, and your device settings
Games played on the platform, time spent playing, and transaction records
Information collected via cookies and similar technologies
Platform access settings and session logs

2.3 Information Received from Third Parties

Transaction confirmations from payment services (e.g. KBZPay, Wave Money)
Information linked to your referrer's referral code

How Information Is Used

pp99 uses the information collected for the following purposes—

To create and manage your account, and to smoothly provide services to you
To review and verify deposit and withdrawal transactions
To provide bonuses, promotions, and VIP services
To send you notifications about game tips, service updates, and matters relating to your benefits
To maintain platform security and fraud prevention
To verify that you meet the legal age requirement (21+)
To understand each player's gaming habits and provide responsible gaming tools
To conduct data analysis in order to improve services

Data Sharing and Disclosure

pp99 never sells or rents your personal data to third parties for advertising purposes. However, we may disclose necessary information in the following circumstances—

4.1 Service Providers

Payment processors (e.g. KBZPay, Wave Money, AYA Pay, CB Pay), IT service providers, and customer service organizations that support pp99's services may access only the data needed to carry out those services. They operate solely under pp99's instructions and may not use the data for their own purposes.

4.2 Legal Disclosure Requirements

We may disclose collected data when required to do so by applicable law, a court order, or an official request from a government authority.

4.3 Protection Purposes

We may disclose necessary data as a protective measure in situations that threaten the security of the platform, the interests of players, or legally protected rights.

Cookie Policy

The pp99 website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

Essential Cookies: Cookies that are strictly necessary to maintain login sessions and access
Functional Cookies: Cookies that remember your preferences and language settings
Analytics Cookies: Cookies that help us understand usage patterns in order to improve our services

5.2 Managing Cookies

You can block cookies through your browser settings. Please note, however, that blocking essential cookies may cause some services to stop working properly.

Data Security Measures

pp99 has put in place appropriate technical and organizational security measures to keep your personal data safe—

Data transfers are protected with SSL (Secure Socket Layer) encryption
A data storage system is in place that allows access only to authorized personnel
Logs are reviewed and real-time monitoring is carried out for security intelligence and protection
Payment data is stored only on secure servers and accessible only to a restricted number of staff
In the event of any data breach or attack, players are notified immediately

We acknowledge, however, that no online service can be 100% guaranteed. We therefore encourage you to take your own steps to protect your account login credentials.

Data Retention Period

pp99 will retain necessary data throughout the life of a player's account and may continue to retain it for a legally required period after the account is closed. Transaction records and activity logs will be deleted once the legally required retention period has passed.

Data that no longer needs to be retained is securely deleted or anonymized.

Player Rights

Every player with an account on the pp99 platform has the following rights regarding their personal data—

8.1 Right of Access

You have the right to view the personal data about you that is held by pp99. You may submit a request to [email protected].

8.2 Right to Rectification and Erasure

You may request that inaccurate data be corrected and, where permitted by law, that data collected in error be deleted.

8.3 Right to Restriction

You may request that processing of certain activities and related information be restricted. However, please understand that anything required to continue by law cannot be restricted.

8.4 Opt-Out

You can opt out of receiving promotional or marketing communications by contacting us through your privacy settings.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable period from the date it is received.

Child Protection

pp99 services are intended for adults aged 21+ only. We do not knowingly collect personal information from anyone under 21, and they are not permitted to use our services.

If we discover that a player under 21 has been using the platform, their account will be immediately suspended and any collected data will be deleted.

Policy Updates

pp99 may update this Privacy Policy from time to time. When changes occur, the last updated date on the website will be revised accordingly. Players will be notified of any significant changes.

Players who continue using the service after updates are considered to have accepted the revised policy. We recommend reviewing this policy whenever you have a moment.

Contact Information

If you have any questions, complaints, or requests regarding this Privacy Policy, you can contact pp99 customer support—

Live Chat: Available 24/7 in Burmese
Email: [email protected]

Our team is ready to help you with any privacy-related concerns.

Privacy Protection FAQ

Payment details (KBZPay, Wave Money, AYA Pay, CB Pay) are collected to verify deposits and withdrawals and to prevent financial fraud. This information is protected with SSL encryption and is used only for verification with payment processors.

Never. pp99 does not sell or rent your personal information to any third party for advertising or marketing purposes. Service providers who support our operations may access the information they need, but they are not permitted to use it for their own purposes.

You can request deletion of certain information. However, some data cannot be deleted until the legally required retention period has passed (for example, transaction records). Each request will be reviewed and we will do as much as possible. Contact us at [email protected].

You can reject non-essential cookies, but blocking essential cookies may prevent core functions such as logging in and maintaining your session from working properly.

You can opt out of marketing communications by sending a request to [email protected]. Your request will be processed within a few days. Note that essential service communications (for example, transaction confirmations) will continue.

When significant changes occur, pp99 will announce them on the website and notify players via Live Chat or email. The "Last updated" date on this policy page will also be updated.