Play responsibly and keep
the fun going
This page covers the responsible gambling tools, personal limits, and ways to get help available to every player at pp99, so you can enjoy yourself safely.
pp99's Responsible Gambling Commitment
Playing at pp99 should be relaxing, not stressful. Online casino and football betting are a form of entertainment, and it's important to stay aware so that fun stays that way.
We provide tools to help every player manage their own budget, time, and behaviour. Always remember: gambling is entertainment, not a way to make money.
No one under 21 is allowed to register an account or play at pp99. This is a line we do not bend, and we count on the cooperation of all our players to uphold it.
pp99's Promise
We put our players' wellbeing ahead of business. Any player who needs help can reach us instantly in Myanmar language via 24/7 Live Chat. Your safety always comes first.
Core Principles of Responsible Gambling
Set a Money Limit
Decide how much you are willing to spend before you play, and do not go beyond that amount. Do not keep playing to try to recover losses — it can make things worse.
Limit Your Playing Time
Decide in advance how long you will play. It's easy to lose track of the hours while playing, so setting a time limit beforehand is a good idea.
Don't Play on Emotion
Avoid playing when you are angry, tired, or feeling low. Gambling is not a way to solve problems — it is only entertainment.
Self-Exclusion
You can contact Support to temporarily close your account for a set period to help you control your gambling. This is one of the protective measures we provide.
Deposit Limit
You can set a limit on how much you can deposit per week or per month through Support. This helps you manage your spending effectively.
Get Help 24/7
For any concerns related to gambling, you can reach us in Burmese 24/7 via Live Chat. You don't have to handle it alone.
Signs of Problem Gambling
If you notice any of the following signs in yourself, stop playing immediately and seek help.
- Have you noticed yourself gambling more to try to win back money you've lost?
- Are you hiding how much time you spend gambling from family and friends?
- Are you borrowing money or selling belongings to fund your gambling?
- Are you neglecting work, school, or family responsibilities because of gambling?
- Do you keep gambling even after deciding to stop?
- Do you feel the urge to escape from daily life by gambling because it feels better while you're playing?
- Do you feel angry, restless, or unable to settle when you can't gamble?
How to Get Help
The earlier you recognise a problem, the easier it is to address. The pp99 Support team always puts players' wellbeing and safety first.
Contact Us via Live Chat
pp99's Burmese-language Live Chat is open 24/7. If you have any concerns about your gambling, reach out right away — we're ready to listen.
Request a Time-Out
If you'd like to take a break from gambling for a few days to a few months, you can request a Time-Out through Support. Your account access will be suspended for that period.
Request Self-Exclusion
If you want to block yourself from gambling for an extended period, you can choose Self-Exclusion. During this period, you will not be able to play by any means.
Contact Us by Email
If you prefer not to use Live Chat, you can email [email protected] to raise any gambling-related concerns.
pp99's Responsible Gambling Tools
pp99 has tools in place so every player can stay in control of their gambling. You can request any of these tools immediately through Support Live Chat.
Deposit Limit
You can set a maximum deposit amount per day, week, or month. The limit takes effect immediately.
Time-Out
If you need a short break from gambling for anywhere between 24 hours and 3 months, you can choose this option. You will only be able to play again once that period has ended.
Self-Exclusion
If you want to stop gambling for an extended period, you can use Self-Exclusion. It cannot be cancelled until the full period has passed.
Gambling History Review
You can check your gambling records at any time. It's useful for reviewing your playing patterns, spending, and time spent gambling.
Guidelines Players Should Follow
How to be a responsible player
- Set a budget before you play and stick to it.
- Always remember that gambling is for fun — don't treat it as a way to make money.
- Go in knowing that you can lose the money you gamble — don't stress over it.
- Put family, finances, health, and relationships before gambling.
- Avoid making decisions to gamble when you're in a bad emotional state.
- Don't help anyone under 21 to gamble.
What to avoid while gambling
- Chasing losses — gambling more in an attempt to win back what you've lost.
- Treating gambling as a solution to problems or as a source of income.
- Gambling with borrowed money, loans, or family funds.
- Gambling while under the influence of alcohol or drugs.
- Hiding your gambling and continuing to play.
- Deciding to stop but continuing to play anyway.
Only players aged 21 and above are permitted to play
pp99 is strongly committed to protecting players under 21. Only players aged 21 and above may play on pp99. Accounts found to be used by anyone below this age will be suspended and will not be allowed to continue playing. Please block any access to pp99 for anyone under 21 in your household.
Ready to play?
Use pp99's responsible gambling tools and enjoy pp99 Casino, football betting, and slots games.